question – ospreylight.com

Frequently Asked Questions (FAQs)

How to purchase the product?

You can contact us via WhatsApp for consultation and place your order.

How can I contact WhatsApp?

You can add these two WhatsApp numbers (+86 15800092663 / +86 13531816856)

Does the product itself support OEM customization?

I’m sorry, we do not support OEM customization. However, you can purchase our lamps and affix your own brand to them.

Could you provide the product catalogue?

Sure, please contact us via WhatsApp and leave a message for me to obtain the product catalogue.

Do you offer free samples?

Oh… These samples are not free, but I can assure you that the fishing effect of our lamps is very remarkable. We recommend that you purchase and try them out.

What is the scope of after-sales service and the service period for the products?

We will solve your problems based on the principle of honesty. The warranty period for our products is 2 years. For damages caused by non-human errors, we will replace the parts free of charge.